Privacy Policy

Casino de Charlevoix (La Malbaie) Privacy Policy

IntroductionWe are committed to protecting your personal data when you use our services.
What Data We CollectTo provide a safe and secure gaming environment, we collect the following information:

Account details (username, password)
Contact information (email address, phone number)

How We Use Your InformationWe use this data solely for account management purposes and to ensure that you can access our services.
Data Storage and SecurityAll of your personal information is stored securely on servers located within the European Economic Area.
Accessing Personal InformationIf you wish to review or update any personal details, please contact us in writing at: Casino de Charlevoix (La Malbaie) Privacy Policy Team.
Use of CookiesWe use cookies to ensure that our services operate as intended and provide a positive user experience.Cookies do not store your personal information but may contain session identification tokens used to enhance the performance of our website.
Online Tracking TechnologyWe sometimes use online tracking technology like web beacons, pixels or clear GIFs to analyze visitor behavior on our website. This helps us improve functionality and create a better experience for users.
Personal Information ProtectionCasino de Charlevoix (La Malbaie) takes its responsibilities under data protection regulations seriously. We only share personal information with trusted third-party service providers who assist in maintaining the integrity of our services. We never sell, trade or rent your details to any external parties for their own marketing purposes.
Your Rights as a Data SubjectAccording to relevant data protection laws and regulations, you have several rights regarding your information:
- Right to access – You can ask us what personal information we hold about you.
- Right to correction – If the details held by Casino de Charlevoix (La Malbaie) are incorrect or out of date, please contact us in writing for rectification.
Security MeasuresWe use technical and physical controls as well as strict security policies to protect your data from unauthorized access.
Changes to Our PolicyPlease review this policy regularly because we reserve the right to make changes at any time with immediate effect.
Compliance and GovernanceThis document is governed by applicable laws. Contacting UsFor questions, concerns or complaints about our privacy practices, please email: Casino de Charlevoix (La Malbaie)
Data RetentionPersonal data will be stored for the duration specified in our business requirements.

We aim to keep your personal information accurate and up-to-date. If you wish to correct any details held by us or exercise other rights under applicable law, please contact Casino de Charlevoix (La Malbaie) Privacy Team using the email address above.